Measure twice, cut once; lessons in precision from Jocelyne
Jocelyne brings calm precision to every project, combining professionalism with genuine warmth. She’s known for her efficiency and thoughtful approach, making complex setups feel seamless. Now she’s sharing her best advice on building structure, avoiding common pitfalls, and helping teams thrive in Camphouse.
Jocelyne Naidoo – Customer Success Manager
What’s one feature in Camphouse you really love, but think too few users take advantage of?
Adding a “way of working” document to your organization. This tiny feature can be incredibly valuable.
This document can outline your internal processes, how your teams should work in Camphouse, and what best practices they should follow. Beyond day-to-day guidance, it also becomes a living document that supports onboarding new employees and streamlining handovers.
Having this shared reference ensures everyone operates in alignment, reducing confusion and making your internal workflows much more predictable and scalable.
What’s a common mistake you notice even experienced users make, and what’s your advice for avoiding it?
Media Inventory Setup issues. I’ve made my fair share of mistakes here too, missing a field in a relationship or assuming everything looks correct at first glance. These small oversights can cause bigger problems later on.
A great way to avoid them is to write down your relationship structure and work backward from the last field, ensuring that each field includes everything that comes before it. Then double-check it before adding any data to your inventory tables.
It’s a bit like carpentry “measure twice, cut once.” Or, to put it another way, “Take the time to get it right before you start, fixing it later always costs more.”
What’s your top tip for helping teams drive adoption of Camphouse across their organization?
Empower your champions. Client and Agency Champions play a critical role in adoption. These are the people who will drive enhancements, standardization, and usage across your organization. They’re the early adopters and advocates who keep momentum going, answering questions, sharing wins, and helping others see the value of working in Camphouse.
When champions are visible, supported, and celebrated, adoption becomes natural.
If you’d like to learn more or explore additional ways Camphouse can support your work, please reach out to your Customer Success Manager. 🤩
Keep Growing with Camphouse
🎓 Camphouse Academy – tutorials & courses
💬 Support – send us a message, we’ll reply as soon as possible